Lexalytics is one of the forerunners in text analytics and its Salience text analytics engine is used in market research, social media monitoring, survey analysis/voice of customer, enterprise search and public policy applications.
The functionality offered by Salinece includes sentiment analysis, named entity extraction, theme extraction, entity-level sentiment analysis, summarization and facet and attribute extraction. The Salience engine can be integrated into other business applications via a flexible set of APIs, and can be tuned for very specific tasks and high levels of performance.
Another essential component in the Lexalytics approach is data directories. This effectively provides a parameter driven environment with files to set up relationship patterns, sentiment analysis, and the creation of themes. Non-English support is provided through this mechanism. Each directory can be configured to support a particular task delivering considerable flexibility and power.