Salesforce is not letting the grass grow under its feet, with the launch of Einstein. This is being promoted as AI for everyone, although the main focus is of course leveraging more money from customers. The platform provides a set of services which can be integrated into Salesforce’s CRM applications. Techniques…
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Salesforce
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There are various terms used for the predictive capability in applications – predictive analytics, AI and machine learning being the main ones. The essence of the approach is to look at historical data, learn from it, and apply it to new data. So if a particular customer profile has proved…
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There are various terms used for the predictive capability in applications – predictive analytics, AI and machine learning being the main ones. The essence of the approach is to look at historical data, learn from it, and apply it to new data. So if a particular customer profile has proved…
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The dashboard platforms below all have direct connectors for Salesforce, and allow powerful visualization of data in ways that Salesforce native dashboards might not support (particularly additional data sources). They are not heavy duty BI platforms, but focus largely on graphics, charts, and tables displayed in a dashboard. Many of…