CircleBack’s AI Contact Capture

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CircleBack, Inc. announced the launch of 3 APIs based on their artificial intelligence-driven engine, SharedIQ™, to revolutionize the state of B2B contact data productivity. Each of the APIs—Email Signature Capture, Contact Append & Company Append—offers enterprise customers the opportunity to build high-accuracy, high-value contact data flow into the hearts of their offerings and bolster the efficiency of the CRM, Marketing Automation Systems, and Account-Based Marketing tools currently on the market.

Since the launch of the CircleBack app in early 2015, CircleBack, Inc. has worked to offer businesses the same access to its proprietary AI engine that it offers to over 2 million app users. The CircleBack engine uses artificial intelligence and billions of contact data points to discover, append, and update enterprise contact data.

CircleBack, Inc.’s new API offerings include:

  • Email Signature Capture, which captures contact data from email signatures, and converts them into usable contacts—featuring name, title, company, work email and work phone number—that can be easily saved in CRM and Marketing Automation systems
  • Contact Append, which appends contact data en masse, providing supplemental information including name, title, company, work email and work phone number and helping solve the problem of partially-entered sales data in the CRM
  • Company Append, which appends corporate data en masse, providing supplemental company information including a normalized company name, phone number and address while helping to normalize and organize enterprise data in CRM and Marketing Automation systems

“CircleBack APIs will bring organizations much-needed control of their contact data,” explains Manoj Ramnani, CircleBack, Inc. Founder and CEO. “We’ll finally see marketing automation and CRMs capable of capturing and appending data on their own—saving businesses millions in time and costs.”

CircleBack APIs launch with over a dozen partners, including a debut with Nimble CRM. “We’re excited to work with such an innovative business,” says CRM pioneer Jon Ferrara, Founder and CEO of Nimble. “We’ve searched extensively for effective ways to capture, complete, and manage CRM contact data, and all existing solutions fell short. We’re thrilled to have found a solution that is as simple as it is powerful.”

This launch marks the first of many of CircleBack, Inc.’s Identity-as-a-Service (IaaS) products. Future releases will include optical character recognition (OCR)-driven business card scanning APIs, contact data hygiene tools, and many other solutions.

About CircleBack, Inc.

Designed to help individuals and organizations keep connections alive and get things done, CircleBack uses AI to capture, update, and append professional contact data. When someone moves jobs, changes phone number, or gets a promotion, you’ll know.

More than 2 million users rely on CircleBack to manage billions of contact points a day so that they can trust that their address books are organized and up-to-date across every device. For more information, visit http://www.circleback.com.