Attensity majors on social analytics, but also offers a general purpose text analytics engine. Four major components define the offering:
- Attensity Pipeline collects data from over one hundred million social sources as input for analysis.
- Attensity Respond provides a mechanism for responding to social comment.
- Attensity Analyze allows text in emails, call-center notes, surveys and other sources of text to be analyzed for sentiment and trend.
- Attensity Text Analytics provides an underlying engine that embraces several unique NLP technologies and a semantic annotation server for auto-classification, entity extraction and exhaustive extraction. It comes with good integration tools too so that the results of text analytics can be merged with structured data analytics.
Three horizontal solutions are offered for marketing, customer service and IT.