Appian is well regarded for its ease of use, and its cloud based BPMS is an attractive alternative for many customers. BPMN solutions can be rapidly built through drag-and-drop functionality and a native process repository captures and stores process models for rapid reuse.
Business rules can be created to define your critical policies and procedures with a forms interface design capability enabling fast creation of task forms and dashboards. Complex event processing is also supported for tracking, analyzing, and responding to business events.
Execution is supported by out-of-the-box Integration with diverse systems and built-in enterprise mobility delivers responsive. mobile user experiences with no extra work. Appian Records unify all data from across systems and processes in a single location and deployment can be cloud, in-house or combination of both.
For the production environment real-time management tools monitor in-flight processes, re-assign tasks, and view performance. Task management increases worker efficiency and reduces costs, and real-time visibility provides granular tracking of process and task progress. Skills-based routing ensures the right worker gets the right task and there is support for social collaboration across people, processes, and systems.
The evaluation and optimisation tools support continuous process improvement, and aggregated process history analysis identifies bottlenecks and inefficiencies. Predictive analytics leverage past performance and trends to create self-optimizing processes. Dynamic reporting provides real-time visibility into business operations.
All-in-all this is a productive and well liked BPMS solution capable of addressing most needs, and with a focus on ease-of-use.