This list is divided into two parts. The first is stand-alone social media analytics software platforms where products have no, or very little integration with enterprise systems. The enterprise list is comprised of platforms where extensive integration with internal systems is possible.
Attensity Social Analytics – makes aggregation of social data easy via Attensity Pipeline, and allows analysis using Attensity Analyze.
Brandwatch – social media monitoring and analytics with powerful support for queries and slice and dice functionality.
Beevolve – targets small to medium businesses to monitor brand, and launch social media posts with measurement of results.
Crimson Hexagon – analysis of social sentiment with good visuals.
GoodData – supports sales, box, marketing, yammer and service analytics.
Lithium – extensive solutions for social media monitoring and engagement in any business function.
mBlast – consists of 2 main components; mPACT and mPACT Connect. mPACT facilitates sentiment, semantic and natural language processing. mPACT Connect employs advanced algorithms to analyze customer and prospect behavior.
NetBase – supporting social listening, engagement and publishing.
Socialbakers – analysis tools for creating social media stats and metrics.
SocialGuide – provider of social TV measurement, analytics and audience engagement solutions.
Synthesio – combines social and mainstream media and indexes content across the web in real-time.
Sysomos – provides Heartbeat, a real-time social media monitoring solution.
Trackur – social media tools for individuals, small businesses and large enterprises.
Visible Technologies – supports brand tracking, competitor analysis, industry news, customer sentiment and analysis of trends.
Webtrends – analysis of consumer behavior and creation of actionable insights.
Adobe Social Analytics – monitors dozens of metrics and supports filtering of social data by keyword and sentiment. Advanced social analytics solution.
Clarabridge Social Analytics – comprises Clarabridge Act, Clarabridge Analyze, Clarabridge Collaborate and Clarabridge Engage to analyze customer feedback from all sources.
IBM Social Media Analytics – supports analysis of social data on products, marketing, employees, services etc. Works with IBM Cognos Consumer Insight to measure sentiment and preferences.
Oracle Social Analytics – a cloud service providing listening, engagement and analysis.
Salesforce – utilizes Radian 6 for sentiment analysis and Buddy Media to provide marketers with a variety of tools.
SAS Social Media Analytics – provides a broad environment for management of data, text mining, data mining. Provides a media intelligence portal, media analyst workbench and conversation center.